- Overview
- Opening Departments
- Creating a Department
- Choosing a Business
- Using Parent Departments
- Viewing Department Employees
- Editing Departments
- Departments and Teams
Overview
Departments help you organize employees inside a business.
You can use departments for teams, business units, locations, functions, or any structure that helps you understand where people belong.
Opening Departments
Go to Settings > Departments to view departments you have access to.
From the department list, you can create a department, open an existing department, or edit department details.
Creating a Department
To create a department:
- Open Settings > Departments
- Select New Department
- Choose the business
- Enter the department name
- Add an optional description
- Save the department
Some department actions may use credits. For more details, see How the Credit System Works.
Choosing a Business
Every department belongs to a business.
The business determines which employees can be assigned to that department. Employees and departments must belong to the same business.
Using Parent Departments
You can choose a parent department when you want to represent a hierarchy.
For example:
- Operations can be a parent department
- Fulfillment and Support can be child departments
Pricefic prevents a department from being its own parent.
Viewing Department Employees
Open a department to see employees assigned to it.
This helps you review who belongs to a department without filtering the full employee list manually.
Editing Departments
You can edit a department to update its name, description, business, or parent department.
Department names must be unique inside the same business. This keeps department lists clear and avoids duplicate labels in employee forms.
Departments and Teams
Departments follow the same team access rules as the business they belong to.
If you work across multiple teams, you will only see departments from businesses you can access. For more details, see How Teams and Shared Access Work.